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    Contact Us & FAQs

    Need to get in touch?

    Our customer service representatives will be happy to assist you. We respond very quickly!
    Click "Start A Chat" for FAQs or to begin chatting immediately with one of our reps.

    Chat Support

    Start a Chat

    Frequently Asked Questions

    Please use the delivery estimate provided to you in your cart when a product is in your cart.

    You will also receive a tracking number when your order ships where you can track your shipment.

    You can receive multiple tracking numbers in some cases if some items in your order ship at different times or from different locations.

    Not yet! We're working on it.

    If there is something urgent we will call you from the phone number you left on your order.

    The best way to reach us is through the support email address, support@laurieyappdesign.com or through the "start a chat" button.

    Some of our products can be customized to fit your specific needs and preferences. Contact us for more information.

    Either open a new chat or send us an email at support@laurieyappdesign.com explaining what kind of changes you would like to have done to a particular product, and we will do our best to accomodate.

    Note: There are usually fees associated with customizations. The fees will be communicated with you and you will be sent an invoice.

    Yes, we offer virtual design consultations with our team of experts to help you create the perfect home.

    Free 20 minute Virtual Interior Design Consultation can be scheduled via the link below:

    https://calendly.com/laurieyappdesign-support/30min

    For all other interior design inquiries please visit:

    www.laurieyappdesign.com

    Absolutely! Our team is here to help you with any questions or concerns you may have about our products and how they will fit in your space.

    Click the chat icon in the bottom right to begin a conversation with us.

    You can also book a free 20 minute virtual interior design consultation with our team of designers to help you choose the right pieces.

    Book Free 20 minutes


    Or visit www.laurieyappdesign.com to schedule a longer length interior design consultation.

    We sell a variety of home decor products including furniture, wall decor, lighting, and accessories.

    We ship to Canada and USA.
    Shipping is free.

    You can add a product to your cart and you will see estimated delivery times displayed right next to it.

    Products ship from within the USA or Canada, depending on which product was ordered.

    You may receive multiple packages in some cases.

    Please visit the Shipping Policy page for more information.

    See Shipping Policy

    Please consult our return policy page.

    https://laurieyapphome.com/pages/return-policy

    For all additional information, send a message in this chat or send an email to support@laurieyappdesign.com. We respond very quickly!

    Tracking numbers are emailed to each customer who places an order as soon as their products ship.

    You can also click the "Track my Order" in the footer of this page