Return Policy

We want you to love your purchase. If something isn't quite right, you have 14 days from the date your order is delivered to request a return.

Manage self-serve returns and orders on your account page.

To qualify for a return, your item must be:

• In the same condition you received it (unused and undamaged)
• With all original tags attached
• In its original packaging
• Accompanied by your receipt or proof of purchase

Please note: A 24% restocking fee applies to all approved returns (this covers our shipping costs to get your order to you).

The fastest way to get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

We will notify you once we've received and inspected your return, and let you know if the refund was approved or not. If approved, you'll be automatically refunded on your original payment method within 10 business days.

Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we've approved your return, please contact us at support@laurieyappdesign.com.

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

To file a damage claim, please use the form below with photos of the damage.